Reference

Privacy Policy for Bat 999 Accounts

We collect the information needed to verify your account, process bKash and Nagad deposits, and complete withdrawals to your wallet. This policy explains what we collect, how we use it, and who can request changes.

Account verification dataPayment wallet detailsWithdrawal recordsLogin activity logs
Bat 999 Privacy Policy for Bat 999 Accounts
POLICY CONTACT

How to Reach Us About Privacy

If you want to see what data we hold, request changes to your account information, or ask us to delete your records, contact our support team. We handle privacy requests through the same channels we use for deposits and withdrawals.

Team online

Live Chat

Open the chat widget in your account dashboard and select the privacy request option. Our team will verify your identity and process data requests during the same session where possible.

Email Support

Send your request to our support email with your registered mobile number and a brief description of what you need. We reply within one business day for data access and deletion requests.

Account Settings

Log into your account and go to the privacy section under settings. You can download a copy of your transaction history, update your wallet details, or submit a deletion request directly from that page.

DATA HANDLING

How We Protect Your Information

Your bKash and Nagad wallet numbers are encrypted when you save them to your account. We store payment details separately from login credentials so a session breach does not expose your withdrawal information. Session cookies expire when you close the browser, and we require re-authentication for sensitive actions like changing your wallet or requesting a withdrawal.

Payment Encryption

We encrypt your bKash, Nagad and Rocket wallet details at rest and in transit. Your full wallet number is never displayed in the lobby or account history; we show only the last four digits when you select a withdrawal method.

Session Security

Login sessions expire after thirty minutes of inactivity. If you access your account from a new device, we send a one-time code to your registered mobile number before allowing you to view withdrawal options or change wallet settings.

Data Retention

We keep transaction records and account activity logs for the period needed to resolve disputes and complete compliance checks. Once your account is closed and all pending transactions are settled, we delete personal data unless we are required to retain it by law.

Your Rights

You can request a copy of the data we hold, update your wallet information, or ask us to delete your account at any time. Contact support through live chat or email, and we will process your request after verifying your identity.

Privacy Policy Questions

We collect your mobile number, bKash or Nagad wallet details, and basic device information when you register. We use this to verify your identity, process deposits and withdrawals, and secure your account against unauthorised access.

We store your wallet number to match incoming deposits to your account and to process withdrawal requests. Your wallet details are encrypted and only used for payment operations; we do not share them with third parties except as required to complete transactions.

Yes. Log into your account and go to the privacy section under settings, or contact support via live chat or email. We will provide a copy of your transaction history, login records, and stored wallet information after verifying your identity.

We retain transaction logs and account activity records for the period needed to resolve disputes and meet compliance obligations. Once your account is closed and all transactions are settled, we delete personal data unless legally required to keep it longer.

Contact support through live chat or email and request account deletion. We will verify your identity, settle any pending transactions, and remove your personal data from our systems within the timeframe allowed by local law and regulatory requirements.

We do not sell or share your personal information with third parties for marketing purposes. We only share data when necessary to complete a payment transaction, comply with legal obligations, or protect against fraud in eligible regions where we operate.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.